Terms

The terms we work under, stated in the same voice as the rest of the site. Anything a client signs will match what is written here.

1. Who you're contracting with

Setura Digital LTD, a digital marketing agency founded and led by Aryan Dewan, registered in England and Wales under company number 17381216, with its registered office at 11 Whitchurch Gardens, Edgware, England, HA8 6PF. These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

2. The free audit

The audit is provided at no cost and creates no obligation for either of us. It is our professional opinion based on the access you give us at the time. You are free to act on it yourself, give it to another supplier, or ignore it. We ask only that you don't publish it in full, because it contains our method as well as your findings.

3. Access and security

You grant read-only access for the audit, and appropriate working access if we proceed. You remain the owner of every account. We keep access secure, use it only for your work, and expect you to revoke it when we stop working together.

4. Fees, invoicing and payment

Retainers are invoiced monthly in advance for an initial term of three months (starter) or six months (growth), then month to month. Build work is invoiced 50% on signature and 50% on completion. Where we manage advertising, the fee is £250 per platform per month while your monthly spend is under £5,000, and 10–15% of spend above that — a switch that only happens once agreed in writing. Fees are otherwise fixed and any change is agreed in writing before it takes effect.

Invoices are payable within 14 days by bank transfer. Late payment may carry interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998, and we may pause work on an account more than 30 days overdue. All prices are in pounds sterling. Setura Digital LTD is not currently VAT registered, so no VAT is added and the price you are quoted is the price you pay. If that changes we will tell you in writing before it affects an invoice.

5. What we're responsible for

Doing the work described in your plan document to a professional standard, keeping the change log current, and reporting monthly on the first working Tuesday. If we can't deliver something on time we tell you before the deadline, not after it.

6. What you're responsible for

Timely access, timely answers, and the accuracy of anything you ask us to publish about your business — claims, prices, availability. Where a delay in access or approval moves a deadline, the deadline moves.

7. Results

Advertising platforms, search engines and markets all change without asking us. We commit to method, effort and honest reporting. We make no promise about a specific return, ranking, lead volume or cost per acquisition, and we will not sign a contract that contains one.

8. Ownership of work

On final payment for a piece of work, all rights in the deliverables transfer to you. Our own underlying methods, templates and internal tooling remain ours. Third-party assets — fonts, stock licences, plugins — are licensed to you on their own terms, which we'll name at the time.

9. Confidentiality

Your figures, plans and internal information stay confidential indefinitely, and never appear in anything we publish. We're happy to sign your NDA before access changes hands.

10. Ending it

After the initial term, thirty days' notice from either of us, for any reason or none. Work in progress is invoiced up to the end of the notice period, everything paid for is handed over, and access is returned to you in full. No exit fee and no hostage-taking of accounts.

11. Liability

Nothing here limits liability where the law says it can't be limited — including death or personal injury caused by negligence, and fraud. Otherwise, our total liability is capped at the fees you have paid us in the three months before the claim, and we are not liable for loss of profit, revenue or data.

12. Changes to these terms

The date at the top changes whenever this page does. Existing engagements keep the terms agreed at the time unless we both agree otherwise in writing.